XDAO Electric Bikes – Frequently Asked Questions (Sri Lanka)
What is XDAO?
XDAO is an international electric mobility brand specializing in high-quality electric bikes and scooters. XDAO products are designed with modern technology, premium build quality, and eco-friendly performance, offering a smart mobility solution for daily transportation in Sri Lanka.
Which XDAO e-bike models are available in Sri Lanka?
XDAO Sri Lanka currently offers Flame, Mars, Winger, Ren, and Wayge models. Each model is designed to meet different customer needs such as daily commuting, business use, and personal mobility.
What is the riding range of XDAO e-bikes?
The riding range depends on the model, riding mode, road conditions, load, and riding habits. On average, XDAO e-bikes provide approximately 60–120 km per full charge under normal riding conditions.
How long does it take to fully charge the battery?
A full charge typically takes around 4–6 hours using a standard household power outlet. Charging time may vary depending on battery capacity and charger type.
Can I charge the XDAO e-bike at home?
Yes. XDAO e-bikes can be charged using a normal 230V household power socket available in Sri Lanka. No special electrical installation is required.
What type of battery is used in XDAO e-bikes?
XDAO e-bikes are equipped with advanced Lithium-ion or Graphene battery technology. These batteries are designed for long life, stable performance, fast charging, and enhanced safety.
What is the expected battery lifespan?
The battery lifespan is typically 3–5 years or approximately 800–1200 charge cycles, depending on usage and charging habits. Proper charging and storage practices help extend battery life.
Is it expensive to run an electric bike?
No. The running cost of an XDAO e-bike is significantly lower than a petrol bike. Electricity costs per charge are minimal, and maintenance costs are lower due to fewer mechanical components.
Are XDAO e-bikes suitable for Sri Lankan road conditions?
Yes. XDAO e-bikes are designed for urban and semi-urban road conditions in Sri Lanka. They are suitable for daily commuting, office travel, and delivery usage.
Is registration required in Sri Lanka?
Yes. XDAO e-bikes are required to be registered in Sri Lanka as per local regulations. Our team supports customers with the full registration and documentation process.
Is after-sales service available in Sri Lanka?
Yes. Authorized service centers, trained technicians, and genuine spare parts are available in Sri Lanka to ensure long-term reliability and customer satisfaction.
Can XDAO e-bikes be used for delivery and business purposes?
Yes. XDAO e-bikes are suitable for food delivery, courier services, and business fleet operations due to low running costs and reliable performance.
Are XDAO e-bikes safe to ride in rain?
Yes. XDAO e-bikes are designed with water-resistant electrical components suitable for normal rain conditions. However, riding through deep water or submerging the vehicle is not recommended.
Where can I purchase XDAO e-bikes in Sri Lanka?
XDAO e-bikes are available through authorized dealers across Sri Lanka. Customers can also contact us through the official website for dealer locations and product information.